Absolutely wonderful, there are no words to describe all the assistance and consideration she provided me. She was so thorough she answered all my questions and doubts. Over and over again she was helpful and put me at ease. I wish all customer service representatives were as helpful. I WOULD RECOMMEND KIRSTEN WOOD.!!!! If there were a scale of 1 to 10 she rates 100 !!!! Thank you Kirsten for going above and beyond”.